Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods, processing times may be extended.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout and vary based on destination and shipping method. Delivery times may vary depending on your location and chosen shipping option.
Shipping from Europe
All orders are shipped from our European warehouse. We ship to customers worldwide, except for certain regions where we have exclusive partners or distribution agreements.
Delivery within the European Union (EU)
Orders within the EU typically arrive within 3-7 business days. No customs fees or import duties apply for EU customers. VAT is included in the product price at checkout, in accordance with EU regulations.
International Shipping (Non-EU)
We offer international shipping outside the EU. Delivery times and fees will be shown at checkout. Please note that customs duties, import taxes, and any applicable fees for non-EU countries are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking information to monitor your shipment.
Shipping Address
Please ensure your shipping address is accurate and complete to avoid delays or failed deliveries. We are not responsible for shipments that are delayed or lost due to incorrect addresses.
Contact Us
For any questions about shipping or your order status, please reach out to us at info@xlarge.com