FAQS

Is your website secure?
XLARGE takes website security seriously. We use the latest industry standard SSL encryption to protect your personal information.

What is your privacy policy?
XLARGE does not share any of your information to third parties. Your shipping address may be shared with courier services (USPS, FedEx, etc.) for shipping purposes. Your credit card information is used only through our secure credit card processor for your payment, and is not stored.

How much does shipping cost?
XLARGE ships using various carrier services. Any available shipping charges will be calculated at the end of your shopping cart and is dependent on the weight of your order.

Do you ship outside of the United States?
Yes, we can ship to countries outside of the United States, except for Australia, New Zealand, Mainland China where we have either our own direct retail/online presence or exclusive distributor(s). Also, please note that all international orders are FINAL SALES. No return or exchange is accepted. International customers are responsible for any applicable custom/duty. 

Can I ship to a P.O. Box?
Yes, we are able to ship to P.O. Boxes.

Will I receive a notification when I place my order?
You will receive a confirmation to the email address you provided within 1-2 hours of purchase.

Where can I get a promotion code?
Occasionally, we run exclusive promotions and discounts on XLARGE.com for customers signed up to our mailing list. So, be sure to sign up through the form below so you don’t miss out on future promotions. Also check our Facebook, Twitter and Instagram. Often times we have different promotions for each.

I have received my order, but something is missing, damaged or wrong, what should I do?
We apologize for any mistakes. Please contact us and our customer service team will be happy to assist you. Please allow 24 hours for a response.

Can I make a return?
If you are unhappy with your purchase or have changed your mind you can return the item within 14 business days. The item has to be in the condition you received it in. The item must be in it's original protective bag with tags still affixed. It must be in sell-able condition to complete the return. We will credit you back on the same payment method. Please contact us and our customer service team will be happy to assist you. *1) All items you purchase at DISCOUNTED PRICE or with PROMO CODE as well as 2) all INTERNATIONAL ORDERS are FINAL SALES - No return or exchange accepted. 

Will my tee’s shrink?
Most of our tee’s are 100% cotton and are printed on pre-shrunk tee blanks. Still, if you tumble dry, especially at higher temperatures, some shrinkage may occur. If you want your tee to shrink as little as possible, for best results, wash cold and hang to dry. Washing cold is also the best for retaining color and print quality.

Size Chart
Unless otherwise noted in each product description, please refer to general US sizing reference. (For those designed in Japan with no specific chart on each product, → JAPAN SIZE CHART)